Already have crypto in MetaMask ready to transfer to MAX for fiat conversion?
Stop! Wrong network selection = Lost funds!
This step-by-step guide covers:
✅ How to identify your coin's blockchain network
✅ Correct network selection and interface navigation in MAX
✅ Secure transfer process from MetaMask to MAX
🧩 Understanding "Blockchain Networks" (Beginner-Friendly Explanation)
Think of "blockchain networks" as different highways.
While you're driving the same vehicle (e.g., USDT), you must take the correct route (network) to reach your destination (MAX's valid wallet address).
Common networks include:
| Network Protocol | MetaMask Display Name |
|---|---|
| ERC20 | Ethereum |
| BEP20 | BNB Smart Chain |
| Polygon | Polygon Mainnet |
✅ Step 1: Verify Your Coin's Blockchain Network
Critical step - Crypto exists on different networks.
In MetaMask:
- Check the top-left "Network Name" → Your current network (e.g., Ethereum, BNB Smart Chain).
- Confirm if your coin (e.g., USDT) appears under this network.
Example:
If you see:
- Network: "BNB Smart Chain"
- USDT in wallet
→ Your USDT is on the BEP20 network.
🏦 Step 2: Log into MAX and Manually Select the Correct Network
- Open MAX Exchange
- Click the "Wallet" icon (bottom-right)
- Locate your coin (e.g., USDT)
- Tap "Deposit" (top-left)
- Manually select the network matching MetaMask
Network Selection Guide:
- MetaMask (Ethereum) → MAX: Choose "ERC20"
- MetaMask (BNB Smart Chain) → MAX: Choose "BEP20"
- MetaMask (Polygon) → MAX: Choose "Polygon"
⚠️ MAX won’t auto-detect networks—you must select correctly!
After selection, copy MAX’s generated deposit address.
🦊 Step 3: Send Crypto from MetaMask
- In MetaMask, ensure correct network is active
- Select your coin (e.g., USDT)
- Click "Send"
- Paste MAX’s copied address (never type manually)
- Enter amount → Click "Next"
- Confirm gas fee → Click "Confirm"
⛽ Gas Fees (Transaction Costs)
Each network requires gas fees paid in its native currency:
| Network | Gas Currency | Recommended Reserve |
|----------------|--------------|---------------------|
| Ethereum | ETH | 0.005 ETH |
| BNB Smart Chain| BNB | 0.01 BNB |
| Polygon | MATIC | 1 MATIC |
⚠️ Insufficient reserves = Failed transactions!
⏳ Step 4: Wait for Deposit Confirmation
- Return to MAX → Open "Wallet"
- Check deposit status under your coin
- Usually processes within minutes
🚨 Common Pitfalls (Avoid These!)
- Wrong Network Selection: Transfers to incorrect addresses are irreversible.
- Insufficient Gas Reserves: Transactions get stuck. Always pre-reserve ETH/BNB/MATIC.
- Manual Address Entry: High error risk. Always copy-paste MAX’s address.
✅ Pro Tip: Test with a small amount (e.g., 1 USDT) before large transfers.
✅ Summary: 3 Key Steps
- Identify coin’s network in MetaMask
- Select matching network in MAX → Copy address
- Send from MetaMask → Pay gas → Wait for deposit!
🔍 FAQs
Q: How long do MAX deposits usually take?
A: Typically 2-10 minutes, depending on network congestion.
Q: Can I recover funds sent to the wrong network?
A: No—MAX cannot retrieve misdirected transactions. Always double-check networks.
Q: Why is my MetaMask transaction stuck?
A: Likely due to low gas fees. Adjust the gas fee or wait for lower network activity.