Mobile App Guide
Buying Digital Assets via Mobile App
- Open the App: Navigate to [Buy/Sell] → [Buy] and select your preferred digital asset.
Enter Details:
- Specify the amount and currency (select AUD under Payment Method).
- Tap [Preview Order] to review.
💡 Pro Tip: Ensure sufficient AUD balance in your trading account. If funds are low, use [Transfer AUD] to move AUD from your funding account.
- Finalize: Confirm with [Buy] to complete the transaction.
Selling Digital Assets via Mobile App
- Follow steps 1–2 above, selecting [Sell] instead.
- Preview and submit via [Sell].
Web Platform Guide
Buying Digital Assets via Web
- Visit the platform’s homepage → [Buy Crypto] → [Quick Trade].
- Choose [Buy], input the amount, and select AUD as the payment method.
⚠️ Note: Insufficient balances require a [Transfer] from your funding account. - Review and click [Buy].
Selling Digital Assets via Web
- Select [Sell] in [Quick Trade], enter details, and proceed.
Transferring AUD Between Accounts
Mobile App Steps
- For purchases: Select [Transfer AUD] to move AUD from funding to trading account.
- For sales: Choose [Transfer] to prepare funds.
Margin Balance Alert (App v6.90.0+):
- Acknowledge the alert about covering margin shortfalls → [Continue Transfer].
- Complete transfer details and confirm.
Web Platform Steps
- Navigate to [Funding Transfer] during checkout.
- For sales: Use [Quick Trade] → [Fund Transfer].
- Address the Margin Balance Alert → [Continue Transfer].
- Input AUD amount → [Confirm].
FAQs
❓ Can I use other currencies besides AUD?
✅ Yes, but this guide focuses on AUD transactions for clarity.
❓ Why does the margin alert appear?
✅ It ensures you’re aware of potential account deductions for margin coverage.
❓ How long do transfers take?
✅ Instant for intra-platform AUD moves between linked accounts.