MAX Exchange is not a scam and can be used safely. It operates under Maicoin Group, a reputable virtual currency exchange ranked among the global top 100 and Taiwan's largest digital asset trading platform.
Founded in 2013, Maicoin Group pioneered crypto asset accessibility in Taiwan through bank transfers and convenience store payments (via Hi-Life). MAX Exchange is backed by notable investors, including:
- Fubon Financial Holdings
- Taiwan National Development Council’s "Industrial Innovation Fund"
- Japan’s SBI Group (a listed company)
- Proficient Capital
Is MAX Exchange Legally Compliant?
Anti-Money Laundering (AML) Compliance
MAX adheres to Taiwan Financial Supervisory Commission (FSC) regulations and is listed as an AML-compliant platform.
Founding Member of Virtual Currency Trade Association
In 2024, MAX joined Taiwan’s Virtual Currency Trade Association as a founding member, collaborating with the FSC to establish user asset protection standards.
How Safe Is MAX Exchange?
Despite high-profile exchange collapses (e.g., FTX), MAX implements robust security measures:
1. First Taiwanese Exchange with Fiat Trust Agreement
User assets are safeguarded by Far Eastern Bank (third-party trustee), preventing misuse.
2. AMIS Wallet Service
- 95% of assets stored offline in cold wallets.
- Proprietary patented threshold signature technology and multi-layered monitoring.
3. Physical Retail Locations
MAX is Taiwan’s only exchange with a brick-and-mortar storefront for transparent operations:
📍 Address: No. 104, Sec. 1, Bade Rd., Zhongzheng Dist., Taipei
Common MAX Fraud Tactics
While MAX is legitimate, scammers exploit its brand. Key scams to avoid:
🚨 Fake Exchange Websites
- Fraudsters mimic MAX’s site/domain (e.g., typosquatting).
- Verify the official URL: https://max.maicoin.com/
🚨 Impersonation of MAX Staff
- MAX never initiates contact to solicit investments or credentials.
Confirm via official channels:
- ☎️ (02) 2722-1314 (Mon–Fri, 10 AM–6 PM)
- 📧 [[email protected]](mailto:[email protected])
🚨 Romance/Investment Scams
- Fraudsters build trust, then push victims to transfer crypto to fake platforms.
- Use only reputable exchanges like 👉 OKX.
What to Do If Scammed on MAX?
- Stop All Transactions – Do not send more funds.
- Gather Evidence – Screenshots, transaction records.
- Report to Police – File a formal complaint.
- Notify MAX Support – Freeze suspicious accounts.
📞 Contact MAX:
- Customer Service: (02) 2722-1314
- Email: [[email protected]](mailto:[email protected])
FAQ
Q: Can stolen crypto funds be recovered?
A: Rarely; focus on prevention. Use trusted platforms and enable 2FA.
Q: How to spot fake MAX apps?
A: Download only from official stores. Check developer details.
Q: Does MAX insure user assets?
A: No, but cold storage and bank trust mitigate risks.
Stay vigilant! Bookmark this guide and share it to combat fraud. For further reading:
👉 Explore secure trading on OKX for a fraud-free experience.
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