Introduction
Before trading digital assets on Ouyi Exchange, you must register an account. Occasionally, you may need to update personal details such as phone numbers, email addresses, or identity verification information. This guide outlines the steps and precautions for modifying personal information after registering on Ouyi Exchange.
Step-by-Step Guide to Updating Personal Information
1. Log in to Your Ouyi Exchange Account
- Visit the official Ouyi Exchange website.
- Enter your username and password to access your account.
2. Navigate to the Personal Center
- After logging in, click on "Personal Center" or "Account Settings" in the top menu.
3. Select the Information to Modify
- On the Personal Information page, review your current details (e.g., phone number, email, KYC data).
- Choose the field you wish to update.
4. Changing Your Phone Number
- Click "Modify Phone Number."
- Enter the new number.
- Complete verification via SMS code.
- Confirm the change.
5. Updating Your Email Address
- Select "Modify Email Address."
- Input the new email.
- Verify by clicking the link or entering a code sent to the new email.
- Save changes.
6. Adjusting KYC Details
- Click "Edit Identity Verification."
- Upload or enter updated documents (e.g., ID card, passport).
- Submit for review (may require manual approval).
- Await confirmation.
7. Save Changes
- Always click "Save" or "Confirm" to finalize updates.
Key Considerations
- Accuracy: Ensure all modifications are correct and verifiable.
- Verification Delays: Some changes (e.g., KYC) may require additional processing time.
- Support: Contact Ouyi’s customer service for unresolved issues.
👉 Explore OKX’s advanced trading features
FAQs
Q1: Can I modify my KYC information multiple times?
A: Typically, exchanges allow limited KYC updates for security. Check OKX’s policy or consult support.
Q2: What if I don’t receive the verification SMS/email?
A: Check spam folders or request a resend. Ensure your device/email service isn’t blocking notifications.
Q3: How long does KYC approval take?
A: Usually 1–3 business days, depending on volume and document clarity.
Conclusion
Maintaining up-to-date personal information on Ouyi Exchange ensures account security and smooth transactions. Follow the steps above for seamless updates, and refer to OKX’s guidelines for other adjustments. For further assistance, reach out to their support team.
Note: All external links except the designated OKX anchor have been removed for compliance.
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