C2C Trading Frequently Asked Questions (FAQ)

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What Is C2C Trading?

C2C (Customer-to-Customer) trading is a peer-to-peer marketplace where users buy and sell digital assets like BTC, USDT, and others directly with each other. This decentralized approach facilitates seamless asset exchange. Transactions are completed using preferred payment apps for direct fund transfers.


Who Can Trade on OKX C2C Market?

To participate, you must:


Is Trading Done Directly with OKX?

No. You trade with verified merchants on the C2C platform. OKX rigorously verifies all merchant identities and holds digital assets in escrow until payment confirmation to ensure security.


Are There Fees for Using OKX C2C?

OKX charges no service fees for C2C trades. However, third-party payment methods (e.g., bank transfers, e-wallets) may impose transaction fees. Review your payment provider’s terms.


How Does OKX Ensure Secure Transactions?


Is OKX C2C Trading Safe?

OKX is a globally recognized platform offering secure trading for Bitcoin, Ethereum, and other assets. Key features include:


What Is a Merchant Order (Ad)?

A merchant order is a user-created post to buy/sell assets at custom rates. Verified merchants display badges, indicating OKX-approved identities.

👉 Explore verified merchant offers


Who Can Become a Verified Merchant?

Requirements:

  1. Video authentication.
  2. ≥90% order completion rate.
  3. ≥20 completed orders.
  4. 10,000 USDT merchant guarantee.
    Apply via the merchant portal.

Can Non-Merchants Post Ads?

No. Only approved merchants can publish ads. Check your eligibility in the account verification section.


Fixed vs. Floating Price Ads

TypeDescription
Fixed PriceStatic rate unaffected by market fluctuations.
Floating PriceTied to market rates ± a margin (e.g., 2% above spot price). Updates dynamically.

Why Do Ads and Prices Vary?

OKX’s C2C system tailors listings based on:


FAQ Section

1. How long does escrow hold funds?

Assets are released once sellers confirm payment (typically within 15 minutes).

2. Can I cancel a C2C order?

Buyers/sellers may cancel unconfirmed transactions. Contact support for disputes.

3. What payment methods are supported?

Bank transfers, e-wallets, and regional options (varies by merchant).

4. How are merchant ads ranked?

By price competitiveness, completion rates, and user trust metrics.

5. Is KYC mandatory for C2C?

Yes, to comply with anti-fraud regulations.

👉 Start trading securely today


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2. **Structure**: Hierarchical headings, tables for comparison, bulleted lists.
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4. **FAQs**: Natural integration addressing user intent.  
5. **Safety Emphasis**: Reinforces trust signals (compliance, verification).