To access advanced trading features like buying/selling cryptocurrencies on OKX (formerly OKEx), users must complete identity verification (KYC). This process ensures account security and compliance with regulatory requirements. Below is a step-by-step guide to the verification process:
Step-by-Step KYC Verification Process
Step 1: Log In and Navigate to Your Profile
- Open the OKX App or visit the OKX website and log in.
- Tap the profile icon (≡) in the top-left corner to access the menu.
👉 Start your KYC verification now
Step 2: Access the Identity Verification Page
- Select 【Profile & Settings】 from the menu.
- Go to 【Profile】 > 【Identity Verification】 to begin KYC.
Step 3: Provide Personal Information
- Click 【Verify Now】 if prompted.
Fill in accurate details, including:
- Full name
- Country/region
- Date of birth
- ID type (e.g., passport, national ID)
Step 4: Upload ID Documents
Upload clear, unaltered photos of your ID:
- Front and back (for national IDs)
- Passport bio page (if applicable)
- The system auto-detects details—verify for accuracy.
Step 5: Complete Face & Video Verification
- Perform live face recognition: Follow on-screen prompts (blinking, mouth movement).
Video verification (if required):
- Record a short video in the OKX App.
- Ensure stable internet, good lighting, and face the camera directly.
👉 Troubleshoot verification issues
Step 6: Await Approval
- Submit and wait for review (minutes to hours).
- Once approved, you’ll gain full trading access (e.g., fiat deposits/withdrawals).
Key Reminders
✅ Use valid documents—expired or falsified IDs will fail.
✅ Video verification is App-only (not supported on web).
✅ Contact OKX support via App/website for assistance.
Why Complete KYC?
- Unlock higher limits for trades/withdrawals.
- Enhance account security against unauthorized access.
- Comply with global regulations (e.g., anti-money laundering).
FAQ
Q: How long does KYC approval take?
A: Typically under 24 hours; delays may occur during high volume.
Q: Can I use a driver’s license for verification?
A: Yes, if it’s government-issued and includes your photo.
Q: What if my verification fails?
A: Recheck document quality and resubmit. Contact support if issues persist.
Q: Is KYC mandatory for all OKX users?
A: Yes, for fiat deposits/withdrawals and higher-tier trading.
Conclusion
OKX’s KYC process involves ID submission, face recognition, and video verification. Completing it early ensures seamless access to all platform features while safeguarding your account. New users are encouraged to verify promptly to avoid trading restrictions.