How to Recover (Import) Cryptocurrency Wallets

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Learn how to restore your wallets using a custom backup password or 12-word seed phrases.

Key Takeaways

Table of Contents

  1. Restore via Cloud Backup (Android)
  2. Manual Restoration (Android)
  3. Restore via iCloud Backup (iOS)
  4. Manual Restoration (iOS)
  5. Decrypting wallet.data Files
  6. FAQs

How to Restore Your Wallet Using Cloud Backup on Android

If you enabled Google Drive Cloud Backup, enter your master password to recover wallets.

Steps:

  1. Install the Bitcoin.com Wallet app.
  2. Navigate to Sign in to Bitcoin.com.
  3. Enter your master password when prompted.

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How to Restore Your Wallet Manually on Android

Use your 12-word seed phrase to restore access:

  1. Open the app and select Restore Wallet.
  2. Input your recovery phrase (exact order).
  3. Confirm and wait for synchronization.

How to Restore Your Wallet Using iCloud Backup

For iCloud Backup:

  1. Reinstall the app and sign in.
  2. Enter your master password.
  3. Funds and wallets will reappear.

How to Restore Your Wallet Manually on iOS

Follow the same steps as Android using your 12-word phrase.

Manually Retrieving and Decrypting Your wallet.data File

From Cloud Providers

  1. Locate the Bitcoin.com folder in Google Drive/iCloud.
  2. Find the wallet.data file and decrypt it with your master password.

Via Email

  1. Open the encrypted email attachment.
  2. Enter your master password to view recovery phrases.

Use these phrases in any self-custody wallet app.

FAQs

Can Bitcoin.com recover my wallet?

No. The platform has no access to passwords, seeds, or private keys.

What if my app version is outdated?

Older versions may lack "Import" support. Try manual recovery via seed phrases instead.

Where’s my wallet.data file stored?

Check the Bitcoin.com folder in your linked cloud service (Google Drive/iCloud).

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Final Notes