We’re thrilled to announce OKX SERVIÇOS DIGITAIS LTDA., the specialized branch of OKX tailored for Brazilian residents. This update brings a platform optimized for local users, featuring:
- 🇧🇷 Full local customer support
- 💵 Deposits and withdrawals in BRL (cash)
- 🔄 Seamless digital transactions
Key Actions Required Before Migration
To ensure a smooth transition, users must ensure their wallets contain only tokens supported by the local entity. Here’s what you need to do:
Option 1: Convert Unsupported Tokens
Swap unsupported tokens for locally available ones via the OKX platform.
Option 2: Withdraw Unsupported Tokens
Transfer unsupported tokens to an external wallet before the migration deadline.
👉 List of supported tokens in OKX Brazil
⚠️ Important: Tokens not addressed before migration will be frozen and can only be withdrawn externally.
Additional Steps to Avoid Account Freezing
- Margin Mode Adjustment: Set all Trading accounts/subaccounts to "No Margin" mode.
- Identity Verification: Complete KYC by the deadline specified in your email.
Position Management:
- Close all margin, perpetuals, futures, and options positions.
- Redeem funds from Grow products (Earn, Loan, Jumpstart).
🔓 Even if frozen, you’ll retain full withdrawal access to your funds.
FAQs
1. What happens if I don’t convert/withdraw unsupported tokens?
Unsupported tokens will be frozen post-migration and must be withdrawn externally.
2. Can I still trade after migration?
Yes, but only with locally supported tokens and after completing KYC.
3. How do I switch to "No Margin" mode?
Navigate to Account Settings > Margin Mode and select the option.
4. Is BRL deposit/withdrawal instant?
Processing times vary based on the method (bank transfer, cash, etc.).
Get Started with OKX Brazil
👉 Download the OKX App
👉 Join our Telegram community
We’re committed to elevating your digital asset experience in Brazil.
OKX Team
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