Understanding the Travel Rule for Crypto Transactions in the EEA Region

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What Is the Travel Rule?

The Travel Rule is an international financial regulation designed to combat money laundering and illicit financial activities. Starting December 30, 2024, crypto service providers in the European Economic Area (EEA) must collect additional transaction details for certain crypto transfers to comply with this rule.

How Does the Travel Rule Affect You?

The Travel Rule applies to all crypto deposits and withdrawals. When transferring funds, you’ll need to specify whether the transaction involves a personal wallet or a crypto exchange account.

Key Requirements:


Transferring to/from a Personal Wallet

Transferring to/from a Crypto Exchange

Supported Exchanges:

Amdax (NL), Binance, Bitget, Bitstamp, Coinbase, Crypto.com, Kraken, Revolut, and others.
👉 View the full list of supported exchanges


Frequently Asked Questions (FAQs)

1. Does the Travel Rule Impact Trading on OKX?

No. It only affects crypto deposits and withdrawals.

2. What Happens If I Don’t Share Required Information?

Transactions may be delayed or rejected. Always provide accurate details to avoid disruptions.

3. What Is a Personal Wallet?

A self-custody wallet (e.g., Ledger, Trezor) controlled by you, not an exchange.

4. Can I Transfer Crypto to/from My Cold Wallet?

Yes, but ownership verification may be required.

5. How Do I Verify a Personal Wallet?

6. What If My Deposit Fails Due to Name Mismatches?

Confirm the sender’s details match your OKX identity verification records. Contact support if unsure.

7. How Do I Access Locked Funds?

Deposits may be held until the sender’s exchange shares Travel Rule data. Ask the exchange to contact OKX with the transaction hash and details.

8. How Can I Check If an Exchange Complies?

Supported exchanges appear in the withdrawal dropdown. If yours isn’t listed, request they contact OKX to establish compliance.

9. What If My Exchange Isn’t Compliant?

Urge them to reach out to OKX’s Travel Rule team. Funds may remain locked until compliance is confirmed.

👉 Need help? Contact OKX support here


Note: OKX adheres to EU regulations, and compliance is mandatory for all EEA transactions. Ensure your exchange partners are prepared to meet these requirements.